Retail 2018-06-04T14:33:42+00:00

With a tight labor market, retailers have to do everything they can to improve their candidate experience. That means speeding turnaround time, simplifying processes and moving to electronic methods wherever possible. At the same time, you have to maintain screening quality and compliance (or else risk your bottom line and, more importantly, the safety of your clients and employees).

This isn’t a balance you can strike on your own. You need a screening partner that understands your pain points and can help you create a screening program that brings balance and fulfillment to all your needs. That’s where we come in.

Candidate Experience

Candidate experience is truly imperative in industries with a tight labor market. Though candidate experience experts tend to focus on the recruiting process, you really need to minimize the burdens on the applicant throughout the entire hiring process. Each inefficiency within the process, from recruiting to onboarding, is just another opportunity to lose your best candidates.


By integrating with your chosen HRIS, GIS can simplify the background screening process. We can take whatever information the HRIS provides to us to initiate the background check, and ask your applicants to just (electronically!) fill in the gaps using our Applicant Entry Portal.

Turnaround Time

We know that time is of the essence. On average, the final report is delivered to you within 48 hours, with some searches ready instantly. What’s more, by using tools like our Applicant Entry Portal, we get required information from the applicant much quicker, meaning that we can initiate the check earlier and get it done earlier.

Electronic Forms

Every hiring process is rife with forms that must be completed – from the authorization and disclosure for the background check to the Form I-9 for onboarding. GIS provides electronic services for all of these forms, which eases the burden on the applicant and makes them more likely to complete the paperwork.


You have to make sure that you’re on par with your competitors. If you’re requiring more invasive and time consuming checks than your competitors are, you run the risk of losing your best candidates to the company that can get them on the schedule first. Luckily, GIS offers a Retail Benchmarking Report that provides details on what kinds of checks are being performed on what kinds of positions. While our overview report provides good detail, the detail provided in our raw data – available only to those who fill out the survey – has incalculable value. (If you want a sample, let us know.)

Screening Quality

As an NAPBS-accredited background screening company, GIS has made a commitment to uphold high product and service standards. With our 99.9% accuracy rate, you can rely on us to provide the information you need to make safe and informed hiring decisions.


It’s your job to understand background screening regulations as they apply to you. It’s our job to help you understand what regulations apply to you and how, and to help you fulfill those regulations. We take this responsibility seriously. Not only do we actively search for and report on a broad range of compliance issues, we issue frequent compliance alerts that help you understand how any changes impact you. Most importantly, we offer a full complement of compliance services.

We make it easy for you to fulfill all your FCRA and state requirements, offering compliant electronic Authorization & Disclosure solutions, as well as a full Adverse Action program, complete with Individualized Assessment. We further provide forms and guides to help you maintain compliance with other hiring Guidances, like the EEOC.


If you can think of a check, chances are that GIS does it. In addition to our standard services, GIS offers solutions specially designed for the retail industry. Of particular note is our NRMA Retail Theft Database.

NRMA Retail Theft Database

As an exclusive product of GIS and the last of its kind in the U.S., the NRMA Retail Theft Database goes beyond traditional background screenings to deter the hiring of potentially dishonest retail employees.

Most of the individuals in the theft database were never prosecuted for their criminal activity. Studies show that habitual offenders continue to steal as they move from one retailer to the next who is unaware of their history. This type of check is the only way to isolate retail theft knowledge about an individual’s past. You can be confident that retail theft information is verified with the highest standards for reliability and legality. The NRMA retail theft database procedures meet or exceed safeguards mandated by the Fair Credit Reporting Act (FCRA).

For more details on the bylaws for how the retail theft database is used, please visit our National Retail Mutual Association (NRMA) page.

Popular Services

Every retailer is different, but our most popular checks for the industry include:

In addition, many GIS clients find value in: